Services
Our Promise
Every piece from North Arc Gems is crafted to be treasured for generations. Our Jewellery Care Services are designed to help preserve the beauty, quality, and sentimental value of your jewellery, so you can enjoy wearing it with confidence for years to come.
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Complimentary Restringing
Service includes:​
Replace worn or broken string/elastic
Check bead condition
Clean before returning to customer
Restringing
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Bracelet & Necklace Size Adjustment
Offer resizing by:
Adding beads
Removing beads
Adjusting chain length​
Gemstone Resetting
If a gemstone becomes loose or falls out, you can:
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Secure loose gemstones
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Reset fallen gemstones (if the original stone is available)
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Inspect surrounding settings
Other
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Custom Redesign
Transform older jewellery into a new design.
Examples:
Necklace into bracelet
Bracelet into pendant
Combine several pieces into one unique creation
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Clasp & Hardware Replacement
Replace:
Broken clasps
Jump rings
Crimps
Extension chains
Earring backs​​